CUSTOMER STORY
“Now I sleep better”: how Ampere Localization took control of its vendors’ taxes
Specialized in Nordic languages and life sciences, Ampere came from XTRF, one of the industry’s benchmark platforms. But no tool could handle the Spanish tax rules for its vendors. Gespoint could. And when BillWords arrived, Ampere was one of the first companies to move to the cloud.
Withholding & VAT
applied correctly to every vendor, including the Canary Islands regime
ISO 17100
full traceability of every project for audits
100% remote
a team that works from anywhere, with no remote desktop
At a glance
- Company: Ampere Localization, a translation and localization company
- Specialization: Nordic languages and life sciences
- Team: 100% remote
- Gespoint client since: 2023, and BillWords client since 2026
- Previous tool: XTRF
- The challenge: applying Spanish tax rules correctly to its vendors and giving a fully remote team access to everything.
- The solution: Gespoint Translator and, since 2026, BillWords in the cloud.
- The result: full control of vendor taxes, complete traceability for ISO audits and a team that works from anywhere.
From Nordic languages to life sciences
Ampere Localization was founded in 2016 with a very clear specialization: Nordic languages. From there it expanded into the main European languages and, when the pandemic drove up demand in the pharmaceutical sector, it adapted and specialized in life sciences.
Today it provides translation, localization, content, multilingual communication and interpreting, both to large global translation companies, as a trusted subcontractor, and directly to businesses. With a 100% remote team and ISO 17100, ISO 18587 and ISO 9001 certification, Ampere has always invested in technology and processes to deliver the best service.
A benchmark platform… that didn’t understand Spanish taxes
As the company grew, its management grew with it: first with a simple tool and, when it outgrew that, with XTRF, one of the industry’s benchmark platforms.
“It allowed us to professionalize the company, the systems, the processes.”
Paola Manca, Founder of Ampere Localization
But there was one problem none of those tools solved: Spanish taxes. Ampere works with many freelance vendors in Spain, and there was no way to apply the correct income tax withholding (IRPF) and VAT to them. On top of that, reports were impossible to configure and invoicing was very laborious.
“I was never able to configure a report. Never.”
Paola Manca, Founder of Ampere Localization
A demo that tipped the balance
Paola knew of Gespoint, but imagined it as a tool designed only for companies working in Spain. She was evaluating other options when she attended an ANETI breakfast in Madrid. There, Paula, from the Gespoint team, gave a demo that convinced her on the spot.
“I said to Chloe: this is what we need, we have to look at it.”
Paola Manca, Founder of Ampere Localization
The main reason was clear: Gespoint was the only solution that let them configure their vendors’ taxes correctly, even less common cases such as the Canary Islands tax regime.
“What completely tipped the balance in Gespoint’s favor was being able to apply the correct withholding and VAT to our vendors.”
Paola Manca, Founder of Ampere Localization
A smooth change and a new peace of mind
The first transition, in June 2023, came with training beforehand and joint preparation of the data for the import.
“At first I was a bit afraid of it, because it’s a very big change. And honestly, it went very smoothly, with a lot of support.”
Chloe Shardlow, Production Lead at Ampere Localization
Since then, what they value most is being able to get any data at any time, project traceability and, above all, customer service. For Paola, who as head of the company is the one who signs, the change comes down to one word: peace of mind.
“Now I sleep better. I know I can call you and that you’re there.”
Paola Manca, Founder of Ampere Localization
Traceability also shows in their ISO audits: auditors can follow the complete life of every project, from the quote to invoicing, collection and vendor payment.
Cloud pioneers with BillWords
When Gespoint launched BillWords, its new cloud platform, Ampere was one of the first companies to make the move. For a team that works remotely, the reason fit in one sentence:
“It’s online, you don’t have to connect to the remote desktop.”
Chloe Shardlow, Production Lead at Ampere Localization
Their main concern was the client, vendor and project documentation they kept in OneDrive. For that, the Gespoint team prepared an automatic transfer of all the documents.
“It was a godsend at that moment.”
Chloe Shardlow, Production Lead at Ampere Localization
The adaptation was quick: the interface changes, but the underlying functionality is the same they already knew.
What has changed for Ampere
Vendor taxes under control
Income tax withholding and VAT configured correctly for every vendor, including the Canary Islands regime.
Full traceability for audits
ISO auditors follow every project from the quote to the invoice, collection and vendor payment.
Access from anywhere
Everything in the cloud, with no remote desktop, for a 100% remote team.
More agility day to day
They send the purchase orders for all the tasks in a project together, and search delivery notes by name when invoicing.
Peace of mind
A Spanish company that understands their tax reality and stays ahead of changes such as VERI*FACTU.
In their own words
“There’s a phrase of Paula’s that says a lot: ‘don’t worry’. And it’s true, we don’t worry.”
Paola Manca, Founder of Ampere Localization
“We know there’s always someone on the other side. Support, and easy.”
Chloe Shardlow, Production Lead at Ampere Localization
Do you work with freelance translators in Spain? See how BillWords handles their invoicing, withholding and VAT →
Does your company work with vendors in Spain and need its taxes under control?